Customer Success Manager and Writer - Apple Ads at Apple, Cupertino, CA Job Description Apple is seeking a Customer Success Manager and Writer to craft compelling customer success stories and testimonials. This role involves managing the full content lifecycle, from ideation and interviews to approvals and publication, to highlight customer outcomes effectively. Responsibilities include identifying suitable customer narratives, conducting interviews, creating various content formats, and collaborating with marketing and sales teams. The role requires strong project management skills, storytelling ability, and understanding of advertising campaigns. Minimum Qualifications Bachelor's degree in Journalism, Communications, Marketing, Advertising, or related field 8+ years of professional writing experience with a portfolio of published work Excellent writing, editing, and proofreading skills Strong interviewing and storytelling skills Preferred Qualifications Interpersonal and communication skills, comfortable with executive-level interactions Project management experience Understanding of campaign metrics and customer success impact B2B marketing experience in high-growth environments Pay & Benefits The salary range is $146,800 to $274,500, depending on experience and location. Benefits include medical, dental, retirement plans, stock options, educational reimbursement, and more. Additional Information This role is based in Cupertino, CA, and is a full-time position. Apple is committed to diversity and inclusion and provides reasonable accommodations for applicants with disabilities. #J-18808-Ljbffr Itlearn360
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