Customer Service Representative Job at Westfield Outdoor, Inc., Whitestown, IN

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  • Westfield Outdoor, Inc.
  • Whitestown, IN

Job Description

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information, shipping parts, and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints via email and phone
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Prepare and process parts to ship to customers
  • Assist with inventory
  • Offload trucks
  • Other duties as assigned

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Working knowledge of Microsoft Office programs
  • must live in the Indianapolis area
  • must be able to lift 50 lbs.

 

Company Description

Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.
As a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.

Company Description

Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.\r\nAs a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.

Job Tags

Live in, Work at office,

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